How do I turn off GuardedID®?
GuardedID® protection is provided to most desktop programs by the “Desktop Protection” component represented by the “G” icon in the Dock. End or temporarily disable protection by right-clicking on the “G” and selecting “Exit” or “Disable”. GuardedID® will display a reminder that you are terminating Desktop Protection…
Firefox installed an automatic update and turned off the GuardedID® toolbar. Will I see CryptoColor® in Firefox again?
Firefox has ended support for all binary extensions, including the GuardedID® toolbar. GuardedID® still protects your keystrokes in Firefox (watch for the blinking “G” icon in the Dock. However, CryptoColor® is supported in Internet Explorer only at this time. A CryptoColor® plug-in is in development. Look for it lat…
What does a green dot (.) mean when seen in the “G” in the Dock?
A green dot means GuardedID® is activated with a valid license and protecting you when you enter any keystrokes on your keyboard.
How do I know GuardedID® is protecting my Mac?
Once you download GuardedID® a “G” appears in the Dock. Four variations explain when GuardedID® or Apple is protecting you as you type on the keyboard: a red exclamation point (!), a green dot (.), a red dot (.), and a green dot (.) with a white dash. (See other Knowledge Base articles for explanations of each.)
Does GuardedID® work with computer games?
You must disable GuardedID® during play with certain games. GuardedID® is designed to protect your browser sessions and desktop applications (MS Word, Excel, Outlook, VPN clients, IM chats, etc.). GuardedID® protects some “online web browser games” but not all of them. GuardedID® currently does not protect gaming app…
How do I know GuardedID® is working when I’m typing in desktop applications?
When you are in a desktop program like Excel or Outlook, the “Desktop Protection” agent is active. When you see the “G” in the notification area (system tray) at the bottom right of your screen, you know that GuardedID® Desktop Protection is ready. Each time you press a key, the “G” will flash to indicate that encryp…
How do I turn off GuardedID®?
GuardedID® protection is provided to most desktop programs by the “Desktop Protection” agent represented by the “G” in the notification area (system tray) in the lower right of your screen. You can temporarily disable protection, or stop running the program (exit). Neither option uninstalls the software. * Temporar…
What does a red dot (.) mean when seen in the “G” in the Dock?
A red dot means GuardedID® is disabled temporarily by you. You can easily enable GuardedID® through the “G” icon in the Dock, or in the Menu on top by clicking on “Enable” in either location.
If my computer is infected with a keylogger, will Guarded ID protect me?
Yes. GuardedID® will protect the keys you type inside your browser, even if your anti-malware programs do not have current signatures. When the GuardedID® light is green and says “On”, (or the “G” icon in the notification area in the lower right of your screen flashes as you type), GuardedID® is protecting your keyst…
What does a green dot (.) with a white dash mean when seen in the “G” in the Dock?
A green dot with a white dash means the Apple operating system (OS X) is protecting you in a password field.
