How do I turn off GuardedID®?
GuardedID® protection is provided to most desktop programs by the “Desktop Protection” component represented by the “G” icon in the Dock. End or temporarily disable protection by right-clicking on the “G” and selecting “Exit” or “Disable”. GuardedID® will display a reminder that you are terminating Desktop Protection…
How do I turn off MobileTrust®?
To turn off MobileTrust®, go to Apps, tap the MobileTrust® icon, and tap “LOGOUT”.
Why does the toolbar show a red “Off” when the cursor is not in a field that I can type into?
Inside the browser, GuardedID® is only active when the keyboard cursor is in a text input field. If you click inside a web page where there is no input field, GuardedID® will show RED “Off”. Once you move the cursor into a text entry field on a web page, GuardedID® will turn “On” and protect your typing.
Why does the toolbar show a red “Off” when typing in the fields at the top of the browser?
The fields at the top of the browser (the Address or URL field and the Search field) are outside the Internet data section of the browser. The toolbar is only active when the keyboard cursor is “inside” the data section. The top bar fields are protected by the GuardedID® “Desktop Protection” agent. The flashing “G” i…
How do I turn off GuardedID®?
GuardedID® protection is provided to most desktop programs by the “Desktop Protection” agent represented by the “G” in the notification area (system tray) in the lower right of your screen. You can temporarily disable protection, or stop running the program (exit). Neither option uninstalls the software. * Temporar…
