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When I started my computer I received a warning that an untrusted driver was detected. What should I do?

GuardedID® uses the Windows driver signatures to be certain that your kernel is intact. If this message is reported for a Microsoft driver like “i8042prt.sys” for Windows 7, the issue is likely due to Microsoft update KB3004394. Copy and paste into the address bar of this browser for more information.

Otherwise a disk error or software error (again, not connected in any way to GuardedID®) has damaged the Windows catalogs. In this case see

If the driver is not a Microsoft driver, it is either an old, unsigned driver (contact the device vendor for a current, signed driver), or a rogue driver that should be removed before using the computer for sensitive operations. 

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  • 03-Jun-2016