I installed and activated MobileTrust®, but I don’t see it working. What do I do?
MobileTrust® relies on a secure keyboard feature to encrypt your keystrokes. During installation, MobileTrust installs a new extension of your device’s native keyboard. After you install MobileTrust®, you need to select the MobileTrust® Secure Keyboard to begin typing securely.
I have a subscription for two devices. How do I activate the second device?
If you have purchased a subscription for two devices: After you have activated and installed MobileTrust® on one device, use the second device to download the app from the Apple AppStore (for iOS devices) or Google Play (for Android devices). When prompted, enter the email address and password associated with you…
How do I move a MobileTrust® license from one device to a new one?
If the old device still works, make sure you have a record of your license key, then deactivate MobileTrust®. You can see your license key in the SFT Cloud Website . Login using the same email address and password you use for the MobileTrust® app. The User License Management screen will display next with license ke…
Where do I get the MobileTrust® app?
MobileTrust® is available for download from Apple AppStore (for iOS devices) or Google Play (for Android devices). The app can be downloaded and installed at no charge, but you must purchase a subscription and have a valid enrollment activation key to activate the app.
How do I install and activate the MobileTrust® app?
Depending on your device, please see the MobileTrust® User Guide for iOS or the MobileTrust® User Guide for Android .
