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What is Enhanced Mode?

Enhanced Mode offers greater security and is the GuardedID® default mode. It is optimized for newer computers and OS versions. If you get “0”s when you type, you can disable the Enhanced Mode by going to “Manage” on the GuardedID® toolbar and toggling off Enhanced Mode. GuardedID® will still encrypt your keystrokes, b…

Firefox installed an automatic update and turned off the GuardedID® toolbar. Will I see CryptoColor® in Firefox again?

Firefox has ended support for all binary extensions, including the GuardedID® toolbar. GuardedID® still protects your keystrokes in Firefox (watch for the blinking “G” icon in the Dock. However, CryptoColor® is supported in Internet Explorer only at this time. A CryptoColor® plug-in is in development. Look for it late…

Why does the toolbar show a red “Off” when typing in the fields at the top of the browser?

The fields at the top of the browser (the Address or URL field and the Search field) are outside the Internet data section of the browser. The toolbar is only active when the keyboard cursor is “inside” the data section. The top bar fields are protected by the GuardedID® “Desktop Protection” agent. The flashing “G” in…

Why does the toolbar show a red “Off” when the cursor is not in a field that I can type into?

Inside the browser, GuardedID® is only active when the keyboard cursor is in a text input field. If you click inside a web page where there is no input field, GuardedID® will show RED “Off”. Once you move the cursor into a text entry field on a web page, GuardedID® will turn “On” and protect your typing.

I tried to make the GuardedID® toolbar appear in Internet Explorer but it is not showing. What should I do next?

Internet Explorer has an Advanced setting, “Enable third-party browser add- ons”. To make sure this is enabled, select “Tools” in the IE menu and click “Internet options”. Select the “Advanced” tab. In the second group you will find the setting. Make sure it is checked. Close and re-open IE to activate the setting. Th…

Does GuardedID® work in Firefox? Will I see CryptoColor® in Firefox again?

GuardedID® protects your keystrokes in Firefox (watch for the blinking “G” icon in the notification area at the bottom right of your screen). The CryptoColor® feature, previously supported in Firefox, is supported in Internet Explorer only at this time. A CryptoColor® plug-in for Firefox is in development. Look for it…

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