What is Enhanced Mode?
Enhanced Mode offers greater security and is the GuardedID® default mode. It is optimized for newer computers and OS versions. If you get “0”s when you type, you can disable the Enhanced Mode by going to “Manage” on the GuardedID® toolbar and toggling off Enhanced Mode. GuardedID® will still encrypt your keystrokes, b…
Why do I occasionally see a “0” show up in an input field that I am typing into when GuardedID® is activated?
This is a known possible rare behavior that shows up because GuardedID® works to protect you from all keylogging viruses. This occasionally causes a “0” to appear, which can easily be cleared with no application issues. Go to “Manage” on the GuardedID® toolbar and toggle off Enhanced Mode (the default mode). GuardedID…
Sometimes when I type into a browser or application I get all zeroes, or other unexpected behavior. What should I do?
This rarely but sometimes happens, for example, when using some sophisticated games. Click on the “G” in the Dock, or the Menu at the top of the screen, and deselect “Enable” while working with that application. **GuardedID® cannot protect your computer against keyloggers when it is disabled.** When you are done using…
